The Montebello Police Department Communications Bureau is comprised of 8 public safety dispatchers who are led by the Communications Center Supervisor. On average, the dispatchers handle calls for service on a daily basis, with an average call load of 55,000 calls received annually.

The dispatchers work various shifts to ensure there is 24 hour coverage, 365 days a week. Dispatchers are required to attend a California POST Dispatch school within one year of being hired, as well as attending frequent refresher training as well.